As we wrap up 2025, now is the perfect time for a small but meaningful gesture—reaching out to your past tenants to wish them happy holidays, thank them for staying, and gently remind them to leave a review if they haven’t already.
Why it matters
Reviews play a big role in helping your property stand out. A kind word from a happy tenant can go a long way in building trust with future renters. But we know it’s not always easy to ask for reviews, or even remember to do it.
The good news: The holidays offer a natural opportunity to reconnect. A short, thoughtful message can do more than just bring in a review. It helps foster goodwill and keeps you top of mind if your tenant needs housing again in the future.
A simple message you can send to tenants:
Hi [Tenant’s Name],
I just wanted to wish you a warm and happy holiday season. It was such a pleasure having you stay at [Property Name or Address] this year. Thank you for taking such great care of the space.
If you haven’t had a chance yet, I’d be so grateful if you could leave a quick review about your stay. Your feedback helps me continue to offer a welcoming home for future tenants.
Here’s a quick link to leave a review (scroll down to the Reviews section and click "Write Your Review"): [Insert Link to Your Listing]
Wishing you all the best in the new year!
[Your Name]
Simple ways to boost your rental success in the New Year
Improve your review response rate
Send your message early, ideally on the day your tenant departs, and personalize it with their name and a specific detail from their stay. Explain why their review matters and keep your note short and warm. Most tenants are happy to help when asked kindly.
Please note: reviews may take up to 2-3 days to show up in your listing after being left by a tenant.
Keep your calendar accurate and attractive to future tenants
Maintaining an updated calendar helps you avoid missed inquiries and ensures travelers see your true availability. Take a moment to add all bookings, blocking events, and any dates your property is unavailable. Make sure you also review your minimum stay requirement and update it if it has changed.
A well maintained calendar improves your visibility in search and helps renters feel confident that your listing is active and responsive.
Complete your landlord profile
Renters want to know who they are renting from. Adding a friendly photo and a few details about yourself builds trust and sets the tone for a positive stay. Profiles with complete information tend to attract more inquiries and create stronger relationships with tenants before they even reach out.
Take a few moments this holiday season to connect with your tenants. A warm note and a gentle review request not only spreads good cheer; it also sets you up for a stronger rental reputation in 2026.