Last Revised: October 15, 2026
The websites and any Furnished Finder mobile or desktop applications (collectively, “Furnished Finder Platform”) on which these Terms of Use (“Terms of Use”) appears are owned and operated by Furnished Finder, LLC. doing business as Furnished Finder (“Furnished Finder,” “we,” “our,” or “us”). The Furnished Finder Platform may provide information, documents, tools, products, services, accounts, offers, and suggestions on the best way to use our products and platforms (collectively, “Services”). For purposes of these Terms of Use, “you” or “your” means the person accessing the Furnished Finder Platform and any persons that allow others to provide information about themselves to us.
THESE TERMS OF USE CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND US. PLEASE READ CAREFULLY THROUGH ALL SECTIONS OF THESE TERMS OF USE. YOUR ACCESS TO AND USE OF THE FURNISHED FINDER PLATFORM IS SUBJECT TO THESE TERMS OF USE AND ALL APPLICABLE LAWS AND WE RESERVE THE RIGHT TO TERMINATE YOUR ACCESS TO THE FURNISHED FINDER PLATFORM AND/OR SEEK ALL LEGAL REMEDIES, INCLUDING INJUNCTIVE AND MONETARY RELIEF IF YOU VIOLATE THESE TERMS OF USE. BY CLICKING ON LINKS WITHIN THE FURNISHED FINDER PLATFORM OR WEBPAGES BEYOND THE FURNISHED FINDER PLATFORM’S HOMEPAGE, BY CLICKING ON A BOX OR ICON, OR BY DOWNLOADING A MOBILE APPLICATION, YOU AGREE TO THESE TERMS OF USE WHETHER OR NOT YOU COMPLETE A TRANSACTION WITH US AND WHETHER OR NOT YOU COMPLETE YOUR TRANSACTION ON THE FURNISHED FINDER PLATFORM OR THROUGH OTHER CHANNELS, SUCH AS BY TELEPHONE, EMAIL, FACSIMILE OR OTHERWISE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, DO NOT ACCESS OR OTHERWISE USE THE FURNISHED FINDER PLATFORM, ANY SERVICES AVAILABLE THROUGH THIS FURNISHED FINDER PLATFORM, OR ANY INFORMATION CONTAINED ON THIS FURNISHED FINDER PLATFORM.
MANDATORY ARBITRATION NOTICE AND CLASS ACTION AND JURY TRIAL WAIVER. These Terms of Use contain a mandatory (binding) arbitration provision and class action and jury trial waiver. Except for certain types of disputes described in the arbitration section below or where prohibited by applicable law, you agree that disputes between you and us regarding your use of the Furnished Finder Platform or Services will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration, including as a class representative and to participate in a trial by jury. The arbitrator’s decision will be subject to very limited review by a court. You will be entitled to a fair hearing, but the arbitration procedures are simpler and more limited than rules applicable in Court. For more details, see below.
We may make changes to the content available on the Furnished Finder Platform at any time. We can change, update, add, or remove provisions of these Terms of Use at any time by posting the updated Terms of Use on the Furnished Finder Platform.
We may update or modify these Terms of Use from time to time. If we make material changes, we will provide notice as required by applicable law, which may include posting the updated Terms of Use on the Furnished Finder Platform or updating the “Last Revised” date. Your continued use of the Furnished Finder Platform after such changes become effective constitutes your acceptance of the revised Terms of Use.
In addition to these Terms of Use, your use of certain Services may be governed by additional agreements.
Besides these Terms of Use, we also publish a Privacy Policy (opens in a new tab). Although it is not part of these Terms of Use, we encourage you to read it to better understand how you can update, manage, access, and delete your information.
Furnished Finder reserves the right to withdraw or amend the Furnished Finder Platform and any Services or Materials (defined below) provided on the Furnished Finder Platform, in Furnished Finder’s sole discretion and without notice.
Furnished Finder will not be liable if for any reason all or any part of the Furnished Finder Platform is unavailable at any time or for any period. From time to time, Furnished Finder may, in our sole discretion and without notice, restrict access to some parts of the Furnished Finder Platform, or the entire Furnished Finder Platform, to users, including registered users.
You are responsible for:
Making all arrangements necessary for you to have access to the Furnished Finder Platform.
Ensuring that all persons who access the Furnished Finder Platform through your internet connection are aware of these Terms of Use and comply with them.
To access the Furnished Finder Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Furnished Finder Platform that all the information you provide on the Furnished Finder Platform is correct, current and complete, and that you have the authority to provide such information to us.
If you choose, or are provided with, a username, password or any other piece of information as part of Furnished Finder security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Furnished Finder Platform or portions of it using your username, password or other security information. You shall bear the entire risk for any use thereof, whether you have authorized such use and whether or not you are negligent. If you permit other persons to use your computer or mobile device, login information or any other means to access the Services, you will be held responsible for any transactions they undertake, and we will not be liable for any damages resulting to you.
You agree to notify Furnished Finder immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer or network so that others are not able to view or record your password or other personal information.
You also represent and warrant that: (i) you will not select or utilize a username of another person with intent to impersonate that person; (ii) you will not select or utilize a username in which another person has rights, if you do not have that person's authorization to use such name; and (iii) you will not select or utilize a username that Furnished Finder in its sole discretion deems offensive.
If a booking, activity or account shows signs of fraud, abuse, or association with a government-sanctioned person or entity, or other suspicious activity, then we may request additional information from you. If we conclude in our discretion that a booking, activity, or account is associated with fraud, abuse, a government-sanctioned person or entity, or suspicious activity, then we may: (A) cancel any bookings associated with your name, email address, or account; (B) close any associated accounts; and (C) take legal action, including to seek to hold you liable for any loss.
Furnished Finder has the right to disable any username, password or other identifier, whether chosen by you or provided by Furnished Finder, at any time in its sole discretion for any reason or no reason, including but not limited to violation of these Terms of Use, legal compliance, safety or fraud concerns, or other legitimate business purposes.
Nothing in these Terms of Use creates or is intended to create any agency, partnership, joint venture, or other form of joint enterprise, or employment or fiduciary relationship between Furnished Finder and you. Neither party shall have authority to contract for or bind the other party in any manner whatsoever.
The Furnished Finder Platform acts solely as an online marketplace that enables property owners or managers who advertise on the Furnished Finder Platform (“Property Owners”) to list rental properties (each, a “Property”) and potential renters (“Travelers”) to identify and contact Property Owners. Furnished Finder does not own, lease, manage, control, inspect, endorse, or verify any Property or any listing content. Furnished Finder is not a party to any rental agreement or other transaction between users and does not act as an agent, broker, insurer, or intermediary for you. Furnished Finder does not guarantee that any listing will result in inquiries, bookings, or successful transactions.
Property Owners may provide other terms and conditions that apply to a Traveler’s booking of a Property, including house rules, cancellation policies, and rental agreements (“Property Owner Rules”). If you violate Property Owner Rules, your booking may be cancelled, you may lose any money paid for the booking, and you may be denied access to the Services. Any Property Owner Rules will be between the Traveler and Property Owner. Furnished Finder is not a party to any Property Owner Rules and will not mediate any dispute. Furnished Finder does not process, hold, or guarantee payments between users and shall not be responsible for payment disputes, chargebacks, fraud, or non-payment.
You acknowledge and agree that all interactions between users, including booking, payment, and occupancy of any Property, are undertaken at your own risk. Furnished Finder does not guarantee the accuracy of listings, the identity of users, the safety or condition of any Property, or the performance of any user. Furnished Finder does not guarantee that any listing will result in a booking or that any user will fulfill their obligations. Any verification or screening conducted by Furnished Finder is limited in scope and does not constitute an endorsement, certification, or guarantee of safety or reliability. You acknowledge that online marketplaces may be subject to fraudulent or deceptive activity and agree to exercise caution when interacting with other users. Furnished Finder shall not be liable for any fraudulent, misleading, or unlawful conduct by any user.
Any damage protection or similar programs offered by Furnished Finder are subject to separate terms and conditions and are not insurance products unless expressly stated. Furnished Finder makes no guarantee of coverage, payment, or claim approval.
Furnished Finder reserves the right at any time to perform a background, identity, or biometric verification of registered users who participate in our marketplace. You may be subject to verification, including, but not limited to, validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity and location, criminal background checks and watchlist screenings, and biometric verification processes. For purposes of these Terms of Use, “biometric verification” means the automated or semi-automated verification of an individual’s identity through unique biological characteristics, which may include facial recognition, fingerprint scanning, voice recognition, liveness detection, or similar technologies. You expressly consent to the collection, use, processing, and storage of biometric identifiers and biometric information solely for the purposes of identity verification, fraud prevention, security, and compliance with applicable laws as further described in the Biometric Data section of our Privacy Policy (furnishedfinder.com/privacy). You understand and agree that such biometric data may be collected directly by Furnished Finder or through third-party service providers acting on Furnished Finder’s behalf. Furnished Finder will retain biometric data only for so long as reasonably necessary and will handle such data in accordance with applicable privacy and biometric data laws.
You authorize Furnished Finder, directly or through third parties, to make any inquiries necessary to validate your identity. You must timely provide Furnished Finder with all requested information to perform any background and identification checks. Where permitted by applicable law, Furnished Finder may, in its sole discretion, determine not to provide or to discontinue Services based on the results of such checks. Furnished Finder does not conduct routine screenings of users and does not guarantee the identity, background, or conduct of any user.
Furnished Finder offers an integrated identity verification solution powered by third party vendors, such as Jumio Corporation (“Jumio”). Property Owners must provide evidence of identification, including a photograph of their driver’s license or other government issued document, which is then sent to Jumio to determine if the photograph matches the holder of the driver’s license or government issued document. Property Owner is required to pass Jumio’s identification verification to maintain their Furnished Finder account. Property Owner agrees to their photograph and form of identification being transferred, stored and processed by Jumio in accordance with the Jumio Privacy Policy, and by agreeing to these Terms of Use, Property Owner confirms that they have read, understand and accept Jumio’s Terms of Service Policy (www.jumio.com/terms-of-use/). Further information about Jumio and its services can be found at www.jumio.com (opens in a new tab).
Property Owners may request that a prospective tenant complete a background screening through the Furnished Finder Platform. TransUnion, a third-party service provider, offers and administers background screenings. When a screening is requested, the prospective tenant will be directed to complete the screening and to pay the applicable screening fee. In connection with the screening, TransUnion will collect, use, and process personal data and other information from the tenant as necessary to complete the screening. TransUnion’s collection and processing of such information is governed by TransUnion’s own terms and privacy notices, and Furnished Finder is not responsible for TransUnion’s acts or omissions. Payment for the screening will be made to Furnished Finder (or its designated payment processor) through the Furnished Finder Platform or such other payment mechanism as Furnished Finder may designate.
Privacy, safety, and trust are fundamental to our marketplace. Travelers have a reasonable expectation of privacy when staying in a rented property, and Property Owners and Travelers alike must respect that expectation at all times. Property Owners are also subject to additional surveillance obligations set forth in the Property Listing Terms and Conditions.
Rented Property A “rented property” includes all areas provided to a Traveler for their exclusive use during a stay, even if only a single room is rented. During the rental period, these areas are considered private to the Traveler.
Common or shared areas (such as shared hallways or building entrances) are not considered part of the rented Property unless explicitly included in the listing.
Surveillance or Recording Devices Surveillance or recording devices include any device capable of capturing, recording, or transmitting audio, visual, or motion data, whether continuously or intermittently.
Examples include but are not limited to (i) still-photo cameras, (ii) video cameras, (iii) motion-activated or motion-enabled cameras, (iv) smart doorbells (e.g., Ring or similar devices), (v) garage or entry monitoring devices, or (vi) audio recording or listening devices intended to capture conversations. This list is illustrative and not exhaustive.
Surveillance and recording devices are never permitted inside a rented Property, regardless of disclosure, consent, or purpose. This applies equally to Property Owners, Travelers, co-Property Owners , Property managers, and third parties acting on behalf of a Property Owner or Traveler.
The following are strictly prohibited:
Any surveillance or recording device located inside the rented Property
Devices placed in a manner that monitors or captures activity inside the rented Property
Hidden or undisclosed surveillance devices
Devices installed temporarily during an active reservation
Travelers may not install surveillance or recording devices inside the rented Property, even with Property Owner awareness or consent.
Surveillance or recording devices may be permitted only if all the following conditions are met:
The device is located outside the rented Property
The device does not monitor or capture any interior space
The device is used for legitimate purposes such as security or access monitoring
The device is clearly and accurately disclosed prior to booking
Examples of potentially permitted exterior devices include exterior-facing security cameras, smart doorbells at exterior entrances, and cameras monitoring driveways or parking areas.
Common voice-activated smart devices (such as Amazon Alexa or Google Home) are not considered surveillance devices under these Terms of Use.
However, Property Owners are encouraged to disclose the presence of such devices; and Travelers should be provided with clear instructions on how to mute, disable, or unplug them during their stay.
All permitted exterior surveillance or recording devices must be clearly disclosed in the Property listing or Property details page.
Disclosures must include (A) the type of device, (B) the general location of the device, and (C) the areas monitored by the device. Failure to properly disclose a permitted device is a violation of these Terms of Use.
We take all reports of potential Terms of Use violations seriously. Reports may be submitted through customer support, reviews, or other channels.
During an investigation, we may request additional information, temporarily suspend a listing or user account, or restrict access to the Furnished Finder Platform while the review is ongoing.
Violations of these Terms of Use may result in immediate suspension or removal of listings or user accounts, with or without notice, and without refund where permitted by applicable law. Repeated or severe violations may result in permanent removal from the Furnished Finder Platform. Furnished Finder reserves the right to report violations to law enforcement where required or appropriate.
Property Owners and Travelers are responsible for complying with all applicable laws and regulations related to privacy, surveillance, and recording. Where local law imposes stricter requirements than these Terms of Use, those requirements apply.
Nothing in these Terms of Use limits our ability to comply with applicable laws or lawful government requests.
Furnished Finder fosters trust between Property Owners and Travelers through our review platform. Reviews can be written by both the Property Owner and the Traveler, which helps our community of users make informed decisions. Our reviews policy is intended to help ensure the feedback provided through our review system is authentic, trustworthy, and useful to our community. Reviews are most helpful when they are personal and reflect your own experience. Traveler reviews must be unbiased, contain relevant information reflecting the actual experience of the reviewer during the stay, and follow our Content Standards (opens in a new tab).
This reviews policy applies to all reviews, responses, and related content submitted through the Furnished Finder Platform. Furnished Finder reserves the right, in its sole discretion, to interpret, enforce, remove, restrict, or reinstate reviews in accordance with this policy, the Property Listing Terms and Conditions, and applicable law.
Furnished Finder is not obligated to mediate disputes between users relating to reviews. However, Furnished Finder reserves the right, in its sole discretion, to review, investigate, and adjudicate any dispute relating to reviews, including disputes regarding accuracy, fairness, policy compliance, or alleged misconduct.
In connection with such review, Furnished Finder may request information from users, evaluate available evidence, and make determinations regarding whether a review should be removed, modified, restricted, or allowed to remain on the Furnished Finder Platform.
All determinations made by Furnished Finder with respect to reviews and review disputes are final and binding for purposes of the Furnished Finder Platform. Furnished Finder shall have no liability for any such determinations.
Reviews must be based solely on the reviewer’s first-hand experience during a confirmed booking. Reviews may not include speculation, assumptions, or commentary about events, individuals, or circumstances not directly experienced by the reviewer.
Reviews must provide information that is reasonably useful to future users evaluating a Property or counterparty. Reviews should provide relevant information about your experience with the Property, booking process, Property Owner, or Traveler. For example, Travelers may find it helpful to learn about your interaction with the Property Owner, the location, Property conditions, and amenities, among others. Reviews should reflect the overall experience, including reasonable efforts made to resolve issues during the stay. Reviews focused solely on issues that were promptly and adequately resolved may be subject to removal or moderation.
Reviews are subject to removal if a Traveler fails to arrive or otherwise does not stay at the Property. Similarly, Property Owners will not be allowed to provide a review about a Traveler when a stay does not occur. Furnished Finder may, in its discretion, allow or remove reviews associated with canceled or incomplete stays where circumstances warrant, including Furnished Finder Platform errors, safety concerns, or legal requirements. Furnished Finder may remove or restrict reviews relating to alleged criminal activity, emergencies, or safety incidents pending verification or where required to comply with legal or safety obligations. We encourage reviews to be written soon after a stay is completed.
Prohibited content includes threats of violence, intimidation, harassment, lewdness, curse words, hate speech or discriminatory language targeting protected characteristics under applicable law, as further described in our Content Standards.
Reviews may not be written about your own Property or your friends’ or relatives’ Property, nor to harm competition. Property Owners are forbidden from creating or accepting fraudulent bookings for the purposes of writing a review. Reviews and listings violating this policy are subject to removal in accordance with our refund policy.
By posting a review, you agree that:
You are a verified Traveler who exchanged money with a Property Owner for the purpose of renting a Property or a Property Owner.
All reviews must not be libelous, defamatory, harassing, threatening, or inflammatory, disrespectful, obscene, lewd, or contain sexual or otherwise explicit content, or contain obscenities or profanity and cannot express hatred or intolerance for people on the basis of race, ethnicity, nationality, gender or gender identity, religion, sexual orientation, age, or disability, including by promoting organizations with such views.
All reviews must not contain personal information of a party, including but not limited to, any full name, phone number, email address, or physical address.
Reviews must not contain promotional or solicitation material.
Reviews must not attempt to extract payment, incentives, or the exchange of any value.
Reviews must not be used as leverage to coerce, threaten, or retaliate against another user, including demands for refunds, discounts, or favorable treatment in exchange for the removal, modification, or posting of a review.
You will not impersonate other people or organizations.
You will not attempt to drown out other people's opinions, including by posting from multiple accounts or coordinating with others.
You will not engage in name-calling or attacking people.
All reviews must not contain content created for the purpose of advertising or other commercial content, which may include company logos, links, or company names.
Furnished Finder acts as an interactive computer service provider and does not create, develop, or endorse user-generated content, including reviews. To the fullest extent permitted by law, Furnished Finder is not responsible for user-generated content.
Furnished Finder may take any action it deems appropriate with respect to reviews, including removal, restriction, reclassification, or no action, in its sole discretion. Furnished Finder is not responsible for resolving factual disputes between users and disclaims all liability arising from or related to review content or review-related decisions.
Unless otherwise specified in these Terms of Use, all information and screens appearing on the Furnished Finder Platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, graphics, icons, images, video and audio, and other content, as well as the design, selection and arrangement thereof), are owned by Furnished Finder, its subsidiaries and affiliates, licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws (collectively, “Materials”).
Subject to these Terms of Use, we hereby grant to you a revocable, limited, personal, non-exclusive, and non-transferable license to use, view, print, display, and download the Materials for the sole purpose of viewing them on a stand-alone personal computer or mobile device and to use the Furnished Finder Platform solely for your personal, non-commercial use only. You agree not to use the Furnished Finder Platform for any other purpose, including by using any information obtained from or through the Furnished Finder Platform, including but not limited to contact information, to solicit Property Owners or Travelers.
Except for the foregoing license and as otherwise required or limited by applicable law, you have no other rights in the Furnished Finder Platform or any Materials and you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, enhance, transmit, or exploit any of the Furnished Finder Platform or Materials in any manner or for any purpose that would constitute infringement of our, our licensors’, or the Furnished Finder Platform’s other user’s intellectual property rights. For the avoidance of doubt, you may not access or use the Furnished Finder Platform or any Materials for commercial uses such as obtaining Property listing information, Traveler information, or contact information. Such access and use is strictly prohibited. All rights not expressly granted herein are reserved.
If you breach these Terms of Use, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials. Furnished Finder also reserves all rights to seek injunctive relief to prevent the use of such information and recovery of any costs required to do so.
Except as expressly set forth in these Terms of Use, no license or rights are granted to you by implication, estoppel, or otherwise.
The Furnished Finder and Travel Nurse Housing names and logos, and all related names, logos, product and service names, designs and slogans are trademarks of Furnished Finder or its affiliates or licensors. You must not use such marks without the prior written permission of Furnished Finder. Without limitation, you may not use these names, logos or trademarks for purposes of keyword advertising. You may not refer to Furnished Finder or any of its affiliates in any way that implies that Property Owner or its Property listings are sponsored by, affiliated with, or endorsed by Furnished Finder or any of its affiliates. For the avoidance of doubt, you may not use Furnished Finder’s trademarks, names, logos, product and service names, designs, or slogans on any other website that lists furnished rentals. Notwithstanding the foregoing, you may use Furnished Finder’s name and trademarks solely in a descriptive manner on Property listings on the Furnished Finder Platform or in permissible communications. In addition, you may post Property listing URLs on social media platforms. All other names, logos, product and service names, designs and slogans on the Furnished Finder Platform are the trademarks of their respective owners.
By using the Furnished Finder Platform and/or the Services, you consent to receiving electronic communications, including electronic notices, from us. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Furnished Finder Platform and/or Materials. These electronic communications are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. All SMS communications will be provided in accordance with applicable laws and regulations, including those governing consumer communications and marketing.
By opting into Furnished Finder SMS notifications, you consent to receive SMS messages from Furnished Finder related to your Property listing, communications, account updates, offer, promotions, leads and support requests. Message frequency may vary. Standard message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact us at: https://support.furnishedfinder.com/hc/en-us (opens in a new tab)
By providing your telephone number and using the Services, you consent to being contacted by Furnished Finder or its service providers at such number using manual calling methods, power dialers, and, where permitted by applicable law, automated telephone dialing systems, prerecorded messages, or artificial voice messages, for purposes including account-related communications, customer support, marketing, and promotional outreach.
You understand that consent to receive such communications is not a condition of purchase of any goods or services, and that message and data rates may apply. You may opt out of certain communications as described in these Terms of Use.
By accessing or using the Furnished Finder Platform, you agree that:
Your use of the Furnished Finder Platform is subject to and governed by these Terms of Use;
You will only access or use the Furnished Finder Platform and transact business with us if you are at least eighteen (18) years old;
If you are a Traveler or Property Owner, you are not a registered sex offender;
You will only use the Furnished Finder Platform and its Materials and any User Contributions for non-commercial and personal use in accordance with the license provided under these Terms of Use;
You will use the Furnished Finder Platform solely for its Services offered in the normal course of business;
You will process and use phone numbers solely for the purpose for which it is provided and in compliance with all applicable laws and regulations;
You will comply with all applicable data protection and privacy laws in your use of personal information obtained through the Furnished Finder Platform;
You will always act in accordance with the law and custom, and in good faith;
You will comply with and be bound by these Terms of Use as it appears on the Furnished Finder Platform each time you access and use the Furnished Finder Platform;
You will not use the Furnished Finder Platform to circumvent the platform, including by soliciting or completing transactions outside of the Furnished Finder Platform in a manner that avoids applicable fees or protections, where such conduct violates applicable agreements;
Each use of the Furnished Finder Platform by you indicates and confirms your agreement to be bound by these Terms of Use; and
These Terms of Use are a legally binding agreement between you and us that will be enforceable against you.
You also agree not to use the Furnished Finder Platform, including any information, data, content, Materials, or User Contributions obtained from the Furnished Finder Platform, in any way that:
Changes or alters the Furnished Finder Platform or Services, or any content or Materials that may appear on the Furnished Finder Platform;
Impairs in any way the integrity or operation of the Furnished Finder Platform;
Is in any way unlawful or prohibited, or that is harmful, abusive or destructive to anyone or their property;
Transmits or sends any advertisements, promotional materials, schemes, flooding, or other solicitations, including communications to Property Owners and Travelers, including any “junk mail,” “chain letter” or “spam”;
Interferes with our network services or attempts to gain unauthorized access to our network services;
Impersonates or attempts to impersonate Furnished Finder, a Furnished Finder employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing);
Restricts or inhibits anyone’s use or enjoyment of the Furnished Finder Platform, or may harm Furnished Finder or users of the Furnished Finder Platform or expose them to liability;
Suggests an express or implied affiliation or relationship with us without our express written permission;
Impairs or limits our ability to operate the Furnished Finder Platform or any other person’s ability to access and use the Furnished Finder Platform;
Introduces any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
Transmits or uploads violent, obscene, sexually explicit, discriminatory, hateful, threatening, abusive, defamatory, offensive, harassing, or otherwise objectionable content or images;
Dilutes or depreciates our or any of our affiliates’ name and reputation;
Transmits or uploads content or images that infringe upon any third party’s intellectual property rights or right to privacy;
Scrapes, crawls, indexes, harvests, copies, extracts, downloads, or otherwise collects any Materials, data, text, images, graphics, audio, video, or other materials from the Furnished Finder Platform, whether in whole or in part, by automated or manual means;
Uses any data mining, data harvesting, data extraction, or similar data gathering or extraction tools or processes;
Frames, mirrors, or otherwise incorporates any portion of the Furnished Finder Platform or its Materials into any other website, application, or service without our prior written consent;
Systematically downloads or stores any Materials for purposes other than your personal, non-commercial use;
Uses any automated tools to monitor, track, or compile information;
Unlawfully transmits or uploads any confidential, proprietary or trade secret information; or
Competes with Furnished Finder, its subsidiaries and affiliates, licensors, or other providers.
You may not use any Materials from the Furnished Finder Platform — whether accessed manually or through any automated means — to develop, train, fine-tune, test, evaluate, or otherwise improve any artificial intelligence system, machine learning model, large language model, generative AI tool, or similar technology. This prohibition applies regardless of whether such Materials are accessed directly, through a third-party intermediary, or through any derivative or transformed version of such Materials. Any purported license or permission to access the Furnished Finder Platform does not convey any right to use the Materials for AI development or training purposes.
We have no obligation, but maintain the right, to monitor the Furnished Finder Platform. This list of prohibited activities provides examples and is not complete or exclusive. We reserve the right to terminate access to your account and your ability to use the Furnished Finder Platform with or without cause and with or without notice, for any reason, including but not limited to violation of these Terms of Use, legal compliance, safety or fraud concerns, or other legitimate business purposes. We may report to law enforcement authorities any actions that may be illegal, and any reports we receive of such conduct. When legally required or at our discretion, we will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Furnished Finder Platform or on the Internet, which may include disclosing any information we obtain. In addition, we may disclose information we obtain as necessary or appropriate to operate or improve the Furnished Finder Platform, to protect us and/or our Furnished Finder Platform users, or for any other purpose that the law permits.
The Furnished Finder Platform may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, blogs, community areas and other interactive features (collectively, “Interactive Services”) that allow you to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Furnished Finder Platform. All User Contributions must comply with the Content Standards set out in these Terms of Use.
User Contributions include any content (written, audio, video, photographic, or other) not created by Furnished Finder. Examples include but are not limited to post-stay Traveler reviews, listing descriptions, landlord profiles, listing photos, content/imagery depicted within photos and videos (i.e., posters, photos, art hanging on a wall), Property Owner review responses, on-platform communication between Property Owners and Travelers (inquiries, housing requests) or between Furnished Finder and Property Owners or Travelers. User Contributions are subject to content moderation and, at our discretion, other actions up to and including listing and/or your removal in accordance with our refund policy.
By providing any User Contribution on the Furnished Finder Platform, you grant Furnished Finder and its affiliates and each of their and Furnished Finder’s respective licensees, successors and assigns a perpetual, non-exclusive, worldwide, royalty-free, fully paid-up, irrevocable, freely transferable, and freely sublicensable license and right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose. No compensation will be paid to you with respect to our or our sublicensees’ use of your User Contributions.
You represent and warrant that:
You own or control all rights in and to the User Contributions and have the right to grant the license granted above to Furnished Finder and Furnished Finder’s affiliates and service providers, and each of their and Furnished Finder’s respective licensees, successors and assigns.
All of your User Contributions are truthful, accurate, appropriate and comply with applicable law.
All of your User Contributions do and will comply with these Terms of Use.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Furnished Finder, has full responsibility for such content, including its legality, reliability, accuracy and appropriateness.
Furnished Finder is not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Furnished Finder Platform. Furnished Finder does not endorse, verify, or guarantee the accuracy, completeness, or legality of any User Contribution.
Furnished Finder may, at any time and in its sole discretion, remove, modify, restrict, suspend, or disable access to any User Contribution, with or without prior notice. Furnished Finder may adjust the visibility, ranking, or presentation of User Contribution as part of its trust, safety, and quality controls.
These content standards (the “Content Standards”) apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Be discriminatory.
Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and Furnished Finder’s Privacy Policy.
Contain personal identifiable information (PII), or any person’s private or confidential information including content that is sufficient to identify a Property’s location, exceptions may apply, i.e., if a Property Owner provides the Property address on their own accord via on-platform or off-platform communication/messaging.
Be likely to deceive any person.
Promote any illegal activity, or advocate, promote or assist any unlawful act.
Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person. Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
Involve commercial activities or sales, such as contests, sweepstakes, affiliate/referral links, discount codes or other sales promotions or solicitations, barter or advertising.
Promote external platforms, websites or businesses, including your own.
Give the impression that they emanate from or are endorsed by Furnished Finder or any other person or entity, if this is not the case.
Furnished Finder may, at any time and in its sole discretion, remove, modify, restrict, suspend, or disable access to any User Contribution, with or without prior notice. Furnished Finder may adjust the visibility, ranking, or presentation of User Contributions as part of its trust, safety, and quality controls. Fraud, misrepresentation, or deceptive conduct may result in immediate suspension or termination of accounts, with or without notice, and without refund where permitted by applicable law.
Furnished Finder additionally may:
Add, change, discontinue, remove, edit or suspend such User Contributions at any time for any reason without notice to you, without your permission, and without liability.
Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Furnished Finder Platform or the public or could create liability for us.
Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Furnished Finder Platform.
Terminate or suspend your access to all or part of the Furnished Finder Platform for any reason, including but not limited to violation of these Terms of Use, legal or regulatory compliance, safety or fraud concerns, or other legitimate business purposes.
Furnished Finder uses automated tools and manual review processes to filter objectionable material, including content that violates our Content Standards. This includes, but is not limited to, review moderation and message screening.
You may report objectionable content or abusive behavior through reporting features available on Property listings and messages. Furnished Finder will review reports and take appropriate action, which may include removing content or terminating the offending user’s account. Furnished Finder endeavors to review and act on all reports in a timely manner.
You may block other users through the messaging interface. When you block another user, that user will no longer be able to send you messages or initiate new conversations with you through the Furnished Finder Platform. You may manage your blocked users list and unblock users at any time through your messaging interface settings. Misuse of the reporting or blocking features (such as filing false or frivolous reports) may result in account suspension or termination.
Without limiting the foregoing, Furnished Finder has the right to fully cooperate with any law enforcement authorities or court order requesting or directing Furnished Finder to disclose the identity or other information of anyone posting any materials on or through the Furnished Finder Platform. YOU WAIVE AND HOLD HARMLESS FURNISHED FINDER AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Furnished Finder cannot and does not undertake to review all material before it is posted on the Furnished Finder Platform and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, Furnished Finder assumes no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. Furnished Finder has no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. Furnished Finder has no obligation to monitor your activity, listings, communications, or transactions, and disclaims any duty to do so.
Furnished Finder is committed to fostering a respectful, safe, and professional marketplace for Travelers and Property Owners. These communication standards (the “Communication Standards”) help maintain a trustworthy community and apply to all users of the Furnished Finder Platform.
These Communication Standards apply to all communications exchanged through Furnished Finder, including interactions between Travelers and Property Owners. They also apply to conduct that originates on the Furnished Finder Platform, even if continued off-platform, when related to Furnished Finder transactions or interactions.
You are expected to (i) use respectful, professional, and courteous language, (ii) provide accurate, truthful, and non-misleading information, (iii) respond in a timely and constructive manner, and (iv) engage in good-faith efforts to resolve questions or concerns.
The following behaviors are not permitted on the Furnished Finder Platform or directed to Furnished Finder personnel:
Abusive or hostile language, including but not limited to insults, name-calling, belittling statements, yelling, excessive use of capitalization (“shouting”), verbal attacks or aggressive, threatening or intimidating language or tone.
Harassment or targeted abuse including but not limited to repeated, unwanted or intrusive messages; attempts to intimidate, coerce, pressure or manipulate another user; vulgar, threatening or demeaning content; or discriminatory, hateful, or exclusionary behavior. Furnished Finder maintains strict anti-discrimination standards. Communications that target or demean individuals or groups based on protected characteristics, such as race, color, national origin, religion, sex, gender identity, sexual orientation, familial status, disability, or any other status protected under applicable law, are strictly prohibited.
Retaliation, including but not limited to any attempt to threaten, intimidate, harass, or penalize a user for reporting a concern or policy violation, leaving or intending to leave a review, or contacting Furnished Finder for support.
Violations of these Communication Standards may result in enforcement action. Depending on the severity, frequency, and context of the conduct, Furnished Finder may, in its sole discretion: (A) issue educational guidance, notices, or warnings, (B) temporarily restrict or suspend messaging capabilities, (C) suspend, deactivate, or remove one or more listings, or (D) temporarily or permanently suspend or terminate your account. Behavior is assessed holistically, including patterns of conduct, and not evaluated in isolation.
The information presented on or through the Furnished Finder Platform—including all data, statistics, and information—is made available solely for general information purposes. Furnished Finder does not warrant the accuracy, completeness, or usefulness of this information. Furnished Finder does not make any representations or warranties that any of the copy, content, Property reviews, guest book entries, Property location, suitability, pricing, or availability information published on the Furnished Finder Platform is accurate or up-to-date even in the case where prospective Travelers have searched for specific special offers, dates, or types of properties. Any reliance you place on such information is strictly at your own risk.
FURNISHED FINDER DISCLAIMS ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE FURNISHED FINDER PLATFORM, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
This Furnished Finder Platform includes content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect our opinion. Furnished Finder is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. Furnished Finder does not independently verify the accuracy of listings, user identities, or other content provided on the Furnished Finder Platform and makes no representations or warranties regarding such information. Furnished Finder has no obligation to update any information on the Furnished Finder Platform. You are responsible for independently verifying any information before relying on it, including Property details, pricing, availability, and user identity.
You may link to the Furnished Finder Platform, provided you do so in a way that is fair and legal and does not damage Furnished Finder’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on Furnished Finder’s part without Furnished Finder’s express written consent.
The Furnished Finder Platform may provide certain social media features that enable you to:
Link from your own or certain third-party websites to certain content on the Furnished Finder Platform.
Send e-mails or other communications with certain content, or links to certain content, on the Furnished Finder Platform.
Cause limited portions of content on the Furnished Finder Platform to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
Establish a link from any website that is not owned by you.
Cause the Furnished Finder Platform or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other Furnished Finder Platform.
Otherwise take any action with respect to the materials on the Furnished Finder Platform that is inconsistent with any other provision of these Terms of Use.
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.
You agree to cooperate with Furnished Finder in causing any unauthorized framing or linking immediately to cease. Furnished Finder reserves the right to withdraw linking permission without notice.
Furnished Finder may disable all or any social media features and any links at any time without notice in Furnished Finder’s discretion.
The Furnished Finder Platform may link to other websites that are not controlled or operated by us (collectively, “Third-Party Sites”). You acknowledge and agree that the Third-Party Sites may have different privacy policies and terms and conditions and/or user guides and business practices than us, and you further acknowledge and agree that your use of such Third-Party Sites is governed by the respective Third-Party Sites privacy policy and terms and conditions and/or user guides. We provide links to the Third-Party Sites for your convenience only and we do not verify, make representations, or take responsibility for such Third-Party Sites, including the truthfulness, accuracy, quality, or completeness of the content, services, links, displayed and/or any other activities conducted on or through such Third-Party Sites. YOU AGREE THAT WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES AND/OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD-PARTY FURNISHED FINDER PLATFORMS AND/OR THIRD-PARTY DEALINGS OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR ANY DAMAGES OR LOSSES CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICES OF ANY THIRD PARTY. Any reference on the Furnished Finder Platform to any product, service, publication, institution, or organization of any third-party entity or individual does not constitute or imply our endorsement or recommendation.
You acknowledge and agree that the availability of our mobile applications may be dependent on the third party from which you received the application’s license, e.g., the Apple iPhone or Android app stores (“App Store”). You acknowledge and agree that these Terms of Use is between you and us and not with the App Store and that we are responsible for the provision of Services as described in these Terms of Use. However, if you downloaded the mobile applications from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms of Use. Upon your acceptance of these Terms of Use, Apple shall have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third- party beneficiary thereof. These Terms of Use incorporates by reference Apple’s Licensed Application End User License Agreement, for purposes of which, you are “the end-user.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and these Terms of Use, these Terms of Use will control.
Furnished Finder is based in the United States. The Furnished Finder Platform is operated from the United States. The Furnished Finder Platform is not approved for distribution outside of the United States and non-U.S. residents should not rely or act upon the information contained within. When using the Furnished Finder Platform, on the Furnished Finder Platform, or when using any content provided by us, you must obey all applicable U.S. federal, state, and local laws.
We do not allow persons under the age of eighteen (18) to use the Furnished Finder Platform. By using the Furnished Finder Platform, you represent and warrant that you are eighteen (18) years of age or over.
Your use of the Furnished Finder Platform and participation in any transaction is at your own risk. The Materials have not been verified or authenticated in whole or in part by us, and they may include inaccuracies or typographical or other errors. We do not warrant the accuracy or timeliness of the Materials contained on this Furnished Finder Platform. We have no liability for errors or omissions in the Materials, whether provided by us, our licensors or suppliers or other users.
TO THE FULLEST EXTENT PROVIDED BY LAW AND EXCEPT AS OTHERWISE PROVIDED HEREIN OR ON THE FURNISHED FINDER PLATFORM, THE FURNISHED FINDER PLATFORM, ITS DATA, INFORMATION, CONTENT AND ANY SERVICES OR ITEMS OBTAINED FROM OR THROUGH THE FURNISHED FINDER PLATFORM OR FROM FURNISHED FINDER AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ANY THIRD-PARTY GOODS OR SERVICES PROVIDED ARE SUPPLIED AS A CONVENIENCE TO YOU AND DO NOT CONSTITUTE SPONSORSHIP, AFFILIATION, PARTNERSHIP, OR ENDORSEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT ALLOWED BY LAW, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE FURNISHED FINDER PLATFORM, THE MATERIALS, ANY CONTENT, OR OTHER POSTED MATERIALS ON THE FURNISHED FINDER PLATFORM IN TERMS OF COMPLETENESS, SECURITY, QUALITY, CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, AVAILABILITY, OR OTHERWISE.
BY PROVIDING THE SERVICES ON THE FURNISHED FINDER PLATFORM, WE DO NOT IN ANY WAY PROMISE THAT THE SERVICES WILL REMAIN AVAILABLE TO YOU. WE ARE ENTITLED TO TERMINATE ALL OR PART OF ANY OF THE FURNISHED FINDER PLATFORM AT ANY TIME, IN OUR SOLE DISCRETION WITHOUT NOTICE TO YOU.
YOU ACKNOWLEDGE AND AGREE THAT ANY TRANSMISSION TO AND FROM THE FURNISHED FINDER PLATFORM IS NOT CONFIDENTIAL AND YOUR COMMUNICATIONS OR USER CONTENT MAY BE READ OR INTERCEPTED BY OTHERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT BY SUBMITTING COMMUNICATIONS OR USER CONTENT TO FURNISHED FINDER AND BY POSTING INFORMATION ON THE FURNISHED FINDER PLATFORM, INCLUDING PROPERTY LISTINGS, NO CONFIDENTIAL, FIDUCIARY, CONTRACTUALLY IMPLIED OR OTHER RELATIONSHIP IS CREATED BETWEEN YOU AND FURNISHED FINDER OTHER THAN PURSUANT TO THESE TERMS OF USE.
YOU ACKNOWLEDGE AND AGREE THAT YOU WILL NOT HOLD OR SEEK TO HOLD FURNISHED FINDER OR ANY THIRD-PARTY PROVIDER RESPONSIBLE FOR THE CONTENT PROVIDED BY ANY USER, INCLUDING, WITHOUT LIMITATION, ANY TRANSLATION THEREOF, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT FURNISHED FINDER IS NOT A PARTY TO ANY RENTAL TRANSACTION OR OTHER TRANSACTION BETWEEN USERS OF THE FURNISHED FINDER PLATFORM. FURNISHED FINDER HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE SAFETY OF ANY TRANSACTION, RENTAL PROPERTY OR THE TRUTH OR ACCURACY OF ANY LISTING OR OTHER CONTENT PROVIDED ON THE FURNISHED FINDER PLATFORM. YOU SHOULD TAKE REASONABLE PRECAUTIONS WHEN ENTERING INTO ANY TRANSACTION.
FURNISHED FINDER MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING ANY PROPERTY, PROPERTY OWNER, TRAVELER, OR OTHER USER, INCLUDING WITH RESPECT TO IDENTITY, BACKGROUND, SUITABILITY, LEGALITY, SAFETY, OR RELIABILITY.
YOU ACKNOWLEDGE THAT ANY CONTENT, RECOMMENDATIONS, OR OUTPUTS GENERATED USING AUTOMATED SYSTEMS OR ARTIFICIAL INTELLIGENCE ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND MAY BE INACCURATE OR INCOMPLETE. YOU SHOULD NOT RELY ON SUCH OUTPUTS WITHOUT INDEPENDENT VERIFICATION.
WE CANNOT GUARANTEE THE FURNISHED FINDER PLATFORM WILL BE AVAILABLE ONE HUNDRED PERCENT (100%) OF THE TIME BECAUSE PUBLIC NETWORKS, SUCH AS THE INTERNET, OCCASIONALLY EXPERIENCE DISRUPTIONS. ALTHOUGH WE STRIVE TO PROVIDE A RELIABLE PLATFORM, INTERRUPTIONS AND DELAYS IN ACCESSING THE FURNISHED FINDER PLATFORM ARE UNAVOIDABLE AND WE DISCLAIM ANY LIABILITY FOR DAMAGES RESULTING FROM SUCH PROBLEMS.
IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE FURNISHED FINDER PLATFORM, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING THE FOREGOING, OUR LIABILITY AND THE LIABILITY OF OUR AFFILIATES, EMPLOYEES, AGENTS, REPRESENTATIVES AND THIRD-PARTY SERVICE PROVIDERS WITH RESPECT TO ANY AND ALL CLAIMS ARISING OUT OF YOUR USE OF THE FURNISHED FINDER PLATFORM, THE MATERIALS, AND ANY CONTENT OR SERVICES OBTAINED THROUGH THE FURNISHED FINDER PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL NOT EXCEED, IN THE AGGREGATE, THE GREATER OF (I) THE TOTAL AMOUNT OF FEES PAID BY YOU TO FURNISHED FINDER IN THE TWELVE (12) MONTHS PRIOR TO THE DATE OF THE INCIDENT GIVING RISE TO THE LIABILITY OR (II) ONE HUNDRED U.S. DOLLARS (USD $100).
You agree to indemnify, defend, and hold harmless us and, to the extent applicable, our subsidiaries and affiliates and each of their and our respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Furnished Finder Platform. Such acts may include, but are not limited to: (i) providing content to or communicating with us or, to the extent applicable, our subsidiaries or affiliates; (ii) unauthorized use of any Materials, information, or data obtained through the Furnished Finder Platform; (iii) engaging in a prohibited activity; or (iv) any other action that breaches these Terms of Use. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, which shall not excuse your indemnity obligations. This indemnification obligation will survive termination of these Terms of Use and your use of the Furnished Finder Platform.
FURNISHED FINDER IS NOT INVOLVED IN TRANSACTIONS BETWEEN PROPERTY OWNERS AND TRAVELERS OR OTHER USER DEALINGS. IF A DISPUTE ARISES BETWEEN ANY USERS, EACH PARTY RELEASES FURNISHED FINDER (AND ITS RESPECTIVE AGENTS, EMPLOYEES AND AFFILIATES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. YOU FURTHER RELEASE FURNISHED FINDER FOR AND FROM ANY AND ALL CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN OR UNKNOWN, ARISING FROM, RELATED TO, OR IN CONNECTION WITH, (i) USE OF THE FURNISHED FINDER PLATFORM, (ii) ACTIONS, INACTIONS, AND/OR OMISSIONS OF OTHER USERS, (iii) THE PROMOTION OR ADVERTISING OF PROPERTY ON THE FURNISHED FINDER PLATFORM, (iv) THE USE OF THE FURNISHED FINDER PLATFORM TO OFFER FOR RENT OR TO FACILITATE THE RENT OF PROPERTY, OR (v) THE RENTAL OF ANY PROPERTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY PROTECTIONS UNDER APPLICABLE STATUTES OR LAWS THAT WOULD OTHERWISE LIMIT THE SCOPE OF THIS RELEASE.
Furnished Finder respects the intellectual property of others. Furnished Finder reserves the right, in appropriate circumstances and at its discretion, to terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please send the required DMCA Notice to our Agent identified below.
It is the policy of Furnished Finder to promptly process and investigate notices of alleged copyright infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512 (“DMCA”). Pursuant to the DMCA, Furnished Finder has designated an agent to receive notification of alleged copyright infringement occurring on its servers. If you believe that your copyrighted work is being infringed by a user of Furnished Finder’s Services, please notify our designated agent, preferably by email, at:
DMCA Agent Furnished Finder, LLC. PO Box 30374 Austin, Texas 78755 Phone: (661) 489-5907 E-Mail: legal@furnishedfinder.com
Notice Requirements:
The DMCA requires that all notices of alleged copyright infringement must be in writing. When informing the designated agent of an alleged copyright infringement, you should:
Identify the copyrighted work that allegedly has been infringed. If multiple copyrighted works at a single online site are involved, please provide a list of the works on that site.
Describe the material that is claimed to be infringing and provide sufficient information to permit Furnished Finder to locate that material (e.g., URLs or other specific location identifiers).
Provide your contact information, including an address, telephone number, and, if available, an e-mail address.
Certify or include a statement that you have a good faith belief that the use of the copyright-protected material in the manner complained of is not authorized by the copyright owner, the owner’s agent, or law.
Certify that the information that you have provided Furnished Finder is accurate. You should attest under penalty of perjury that you are authorized to enforce the copyrights that you allege have been infringed.
Include a physical or electronic signature of the copyright owner or person authorized to act on behalf of the owner.
Furnished Finder may not be able to act on your complaint promptly or at all if you do not provide the information required in the “Notice Requirements.” Before you allege an infringement, you should consult copyright materials to confirm that the use is, in fact, infringing. The United States Copyright Office provides basic information that can help you determine whether an exception or defense, such as fair use, may apply to the use of your copyrighted work.
Notice and Takedown Procedure
Furnished Finder expects all users of its Services to comply with applicable copyright laws. However, if Furnished Finder receives notice of a claimed copyright infringement, or otherwise becomes aware of facts and circumstances from which infringement is apparent, it will respond appropriately, which may include removing or disabling access to the material that is claimed or believed to be infringing. Furnished Finder will follow the procedures outlined in the Digital Millennium Copyright Act with regard to appropriate notifications of the user and the complaining party, acceptance of counter notifications, and, where indicated, put back of the alleged infringing material. Refer to the United States Copyright Office for a summary of the provisions of the DMCA.
Submitting a Counter Notice
If you believe that material you posted on the Services was removed or disabled as a result of mistake or misidentification, you may send our DMCA Agent a written counter‑notification. To be effective under the DMCA, your counter‑notification must include substantially the following:
1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled (for example, the specific URL or other identifying information).
3. A statement, under penalty of perjury, that you have a good‑faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. Your name, address, telephone number, and, if available, your email address.
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside of the United States, for any judicial district in which Furnished Finder may be found, and that you will accept service of process from the person who provided the original DMCA notice or that person’s agent.
You must send the counter‑notification to our DMCA Agent at the contact information listed above. Upon receipt of a valid counter‑notification, we will provide a copy of it to the original complaining party and inform that party that we may replace the removed material or cease disabling access to it. Unless the copyright owner files an action seeking a court order against you and notifies us of that filing within ten (10) to fourteen (14) business days after we send the counter‑notification, we may, in our discretion, replace the removed material or restore access to it.
You should be aware that, under the DMCA, you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that content is not infringing. If you are unsure whether certain material infringes the rights of others or whether it was removed or disabled by mistake, you should consult with legal counsel before submitting a counter‑notification.
Repeat Infringers
Furnished Finder may terminate the Services of repeat infringers if it receives multiple separate DMCA notices within a single month. A successful counter notice will remove a strike. In accordance with data protection legislation, we will keep a copy of your records to ensure we’re complying with our own processes and procedures.
You acknowledge that we may be irreparably damaged if these Terms of Use are not specifically enforced, and damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of these Terms of Use by you, we shall be entitled to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of these Terms of Use. For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such breach or threatened breach shall be brought in the state or federal courts located in Texas. You consent to the jurisdiction of such court and waive any objection to the laying of venue of any such action or proceeding in such court. You agree that service of any court paper may be effected on such party by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules.
Most concerns can be resolved quickly and to your satisfaction by contacting us as set forth in the “Questions” section below.
In the event that we are not able to resolve a dispute, and with the exception of the claims for injunctive relief by us as described above and to the extent allowed by law, you hereby agree that either you or we may require any dispute, claim, or cause of action (“Claim”) between you and us or any third parties arising out of use of the Furnished Finder Platform, the Services, and any other actions with us (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory) to be resolved on an individual (non-class) basis and you irrevocably waive any and all right to a trial by jury. Claims also include, except as otherwise provided herein, disputes related to the coverage, applicability, arbitrability, enforceability, formation, scope, or validity of these Terms, including this Arbitration provision, all of which shall be subject to the sole power of the arbitrator as described herein. Notwithstanding anything else herein, the enforceability of the Class Action Waiver shall be determined by a court. In addition, both parties retain the right to seek relief in a small claims court (or a state court equivalent) for a Claim within the scope of its jurisdiction so long as the small claims action does not seek to certify a class, combine the claims of multiple persons, recover damages in excess of the limit for a small claim under applicable state law or is not transferred, removed, or appealed from small claims court to any different court. Additionally, if you are a California resident, you retain the right to obtain public injunctive relief from any court with proper jurisdiction.
THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS VERY LIMITED. ADDITIONALLY, ANY ARBITRATION OF A CLAIM WILL BE ON AN INDIVIDUAL BASIS, AND, THEREFORE, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING THE RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN A CLASS ACTION LAWSUIT. AS PART OF THIS WAIVER, YOU AGREE THAT YOU WAIVE THE RIGHT TO ACT AS A PRIVATE ATTORNEY GENERAL IN AN ARBITRATION; THAT EXCEPT AS OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT, CLAIMS BROUGHT BY OR AGAINST YOU MAY NOT BE JOINED OR CONSOLIDATED WITH CLAIMS BROUGHT BY OR AGAINST ANY OTHER PERSON; AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONDUCT A CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ARBITRATION OR MULTIPLE-PARTY ARBITRATION.
You and we agree that your use of the Services involves interstate commerce, and that this arbitration agreement shall be interpreted and enforced in accordance with the Federal Arbitration Act (FAA) set forth in Title 9 of the U.S. Code to the fullest extent possible, notwithstanding any state law to the contrary, regardless of the origin or nature of the Claims at issue. The arbitrator must follow, to the extent applicable: (1) the substantive law of the state in which we entered into the transaction giving rise to this arbitration agreement; (2) the applicable statutes of limitations; and (3) claims of privilege recognized at law. The arbitrator will not be bound by federal, state or local rules of procedure and evidence or by state or local laws concerning arbitration proceedings.
If either you or we elect to arbitrate a Claim, the dispute shall be resolved by binding arbitration administered under the applicable rules of the American Arbitration Association (“AAA”). Either you or we may elect to resolve a particular Claim through arbitration, even if the other party has already initiated litigation in court related to the Claim, by: (a) making written demand for arbitration upon the other party, (b) initiating arbitration against the other party, or (c) filing a motion to compel arbitration in court.
If this is a consumer-purpose transaction, the applicable rules will be the AAA’s Consumer Arbitration Rules. The applicable AAA rules and other information about arbitrating a claim under AAA, including how to submit a dispute to arbitration, may be obtained by visiting its website at https://www.adr.org/ (opens in a new tab) or by calling 1-800-778-7879. If AAA will not serve as the administrator of the arbitration, and you and we cannot then agree upon a substitute arbitrator, you and we shall request that a court with proper jurisdiction appoint an arbitrator. However, we will abide by the applicable AAA rules regardless of the forum. Arbitration shall be conducted in the county and state where you accepted these Terms, you reside, or another reasonably convenient place to you as determined by the arbitrator, unless applicable laws require another location. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Except as provided in applicable statutes, the arbitrator’s award is not subject to review by the court and it cannot be appealed. The parties will have the option to request and receive a statement of reasons for the arbitration award.
If you elect to file the arbitration, and this is a consumer-purpose transaction, you will pay the filing fee to the extent required by AAA’s Consumer Arbitration Rules but not to exceed the cost of filing a lawsuit. Any amount above what it would cost you to file a lawsuit, we will pay. All other arbitration fees and expenses shall be allocated to us according to AAA rules. Except for the arbitration fees and expenses, each party shall pay its own costs and fees incurred (including attorneys’ fees), unless the arbitrator allocates them differently in accordance with applicable law. This paragraph applies only if this is a consumer-purpose transaction.
Additional Procedures for Mass Arbitration. If twenty-five (25) or more similar Claims (including yours) are asserted against us by the same or coordinated counsel or are otherwise coordinated (“Mass Arbitration”), you and we agree that these Additional Procedures for Mass Arbitration (in addition to the other provisions of this arbitration agreement) shall apply. You agree to this process even though resolution of your Claim may be delayed and ultimately proceed in court.The parties agree that as part of these procedures, their counsel shall meet and confer in good faith in an effort to resolve the Claims, streamline procedures, address the exchange of information, modify the number of Claims to be adjudicated, and conserve the parties’ and the AAA’s resources. If your Claim is part of a Mass Arbitration, any applicable limitations periods (including statutes of limitations) shall be tolled for your Claim from the time that your Claim is first submitted to the AAA until your Claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision.
Stage One: In Stage One, if at least fifty (50) Claims are submitted as part of the Mass Arbitration, claimants’ counsel and Furnished Finder will each select an equal number of Claims to be filed in arbitration and resolved individually by different arbitrators. For example, claimant and Furnished Finder will each select 25 Claims (50 Claims total). The number of Claims to be selected to proceed in Stage One can be modified by agreement of counsel for the parties provided that, if there are fewer than 50 Claims, all shall proceed individually in Stage One. The remaining Claims shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. If a case is withdrawn before the issuance of an arbitration award, another Claim shall be selected to proceed as part of the first stage. After this initial set of proceedings, the parties must engage in a single mediation of all remaining Claims, and we will pay the mediation fee.
Stage Two: If the parties cannot agree how to resolve the remaining Claims (if any) after mediation, claimants’ counsel and Furnished Finder will each select an equal number of Claims per side—not to exceed 50 Claims total—to be filed and to proceed as cases in individual arbitrations as part of Stage Two. The number of Claims to be selected to proceed as part of Stage Two can be modified by agreement of counsel for the parties provided that if there are fewer than 50 Claims remaining, all shall proceed individually in Stage Two. The remaining Claims shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. If a case is withdrawn before the issuance of an arbitration award, another Claim shall be selected to proceed as part of the second stage. After Stage Two is completed, the parties must engage in a single mediation of all remaining Claims, and we will pay the mediation fee.
Upon the completion of the mediation in Stage Two, each remaining Claim (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of these Terms. Notwithstanding the foregoing, counsel for the parties may mutually agree in writing to proceed with the adjudication of some or all of the remaining Claims in individual arbitrations consistent with the process set forth in Stage Two (except Claims shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually agreeable process. A court of competent jurisdiction shall have the authority to enforce the Procedures for Mass Arbitration, including the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. The Procedures for Mass Arbitration and each of its requirements are essential parts of this arbitration agreement. If, after exhaustion of all appeals, a court of competent jurisdiction decides that the Procedures for Mass Arbitration apply to your Claim and are not enforceable, then your Claim shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of these Terms.
Notwithstanding anything to the contrary in these Terms, and except as otherwise set forth in this paragraph, the agreement to arbitration may be amended by us only upon advance notice to you. If we make any amendment to this agreement to arbitration (other than renumbering the agreement to align with any other amendment to the Terms) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding or action against us prior to the effective date of the amendment. The amendment shall apply to all other Claims governed by this agreement to arbitration that have arisen or may arise between you and us. However, we may amend this agreement to arbitration and not provide you notice; in that case, the amendments will not apply to you and the agreement to arbitration contained in these Terms to which you agreed will continue to apply to you and us as if no amendments were made.
If any part of this arbitration provision is invalid, all other parts of it remain valid. However, if the class action limitation is invalid, then this arbitration provision is invalid in its entirety, provided that the remaining Terms shall remain in full force and effect. This arbitration provision will survive the termination of your use of the Site, the Services, and any other actions with us.
You may reject this arbitration provision within thirty (30) days of accepting the Terms by emailing us at legal@furnishedfinder.com (opens in a new tab) and including in the subject line “Rejection of Arbitration Provision.”
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR RELATED IN ANY WAY TO THE FURNISHED FINDER PLATFORM, MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability. No waiver by Furnished Finder of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Furnished Finder to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Use will continue in full force and effect.
Property Owner Services. If you are a Property Owner, your use of listing and advertising services is governed by the Furnished Finder Property Listing Terms and Conditions. In the event of a conflict between these Terms of Use and the Property Listing Terms and Conditions, the Property Listing Terms and Conditions will control with respect to listing services.
Force Majeure. Furnished Finder shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, failures of third-party services, internet or telecommunications outages, or government actions.
Governing Law and Jurisdiction. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction). You agree that any dispute arising from or relating to the subject matters of these Terms of Use shall be governed by the exclusive jurisdiction and venue of the state and federal courts of Travis County, Texas, except where the jurisdiction and venue are mandated by applicable assignment.
Attorneys’ Fees. In the event that any action, suit, or other legal or administrative proceeding is instituted or commenced by either party hereto against the other party arising out of the Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs from the non-prevailing party.
Assignment. You may not assign, delegate or transfer these Terms of Use or your rights or obligations hereunder, in any way (by operation of law or otherwise) without our prior written consent. We may freely assign our obligations and rights under these Terms of Use, including all personal information in our possession that we have collected during your use of the Furnished Finder Platform as further described in our Privacy Policy.
Headings. Provision and section headings are for convenience of reference only and shall not affect the interpretation of these Terms of Use.
Typographical Errors. Information on the Furnished Finder Platform may contain technical inaccuracies or typographical errors. We attempt to make the Furnished Finder Platform’s postings as accurate as possible, but we do not warrant the content of the Furnished Finder Platform is accurate, complete, reliable, current, or error-free.
If you have any questions regarding these Terms of Use, you may contact us at:
Support: https://support.furnishedfinder.com (opens in a new tab)
Legal Notices: legal@furnishedfinder.com (opens in a new tab)
Mailing Address: Furnished Finder, LLC, PO Box 30374, Austin, Texas 78755