Really enjoyed our time there

We lived here for almost a year, and it was very comfortable. The place is nicely decorated and had everything we needed. It's located in a quiet area of downtown San Jose, but still close to lots of restaurants and shops within walking distance. Highway access is quick and easy too. One really cool feature, it's a smart home with multiple Alexa devices hooked up. You can control the lights, TV, and music just by using your voice. The neighbors were really nice and welcoming. We rarely had any problems with the place, just a few times when we forgot our keys. Fiona was very kind and helpful, she gave us the backup keys when we needed them. She also shared a helpful guide with all her recommendations for the area. Overall, a great place to live, we really enjoyed our time there.

Lovely home & kind hosts

This place truly exceeded my expectations. The high ceilings and abundant natural light make the space feel open and uplifting, and the thoughtful decor adds a real sense of home. The loft office had a gorgeous view, exactly the kind of environment that makes it easy to decompress after long shifts. Everything I needed was there. The location is a bonus: great restaurants and coffee shops are all within walking distance. Fiona and John are the kind of hosts you hope for but rarely get, every question answered almost instantly, and they genuinely went out of their way to make sure I had everything I needed. It made such a difference. I'd absolutely come back for my next travel nursing assignment. Highly recommend!

Misleading listing, disrespectful treatment

We moved in last May, and it was the worst rental experience we've ever had. The landlord claims 10 years of experience, but her honesty and accountability are non-existent. She advertised a 2B2B, but the "second bedroom" was a walk-through living room with zero privacy. We had to find another place and stay in a hotel for 5 days. Despite causing this displacement and financial loss, she offered no compensation and charged us a "re-listing" fee. On move-in day, we were locked out late at night for over an hour because she never provided the access code. She later threatened our deposit to silence any negative review. A year later, she was still using the same misleading description. Only after we filed complaints with the Service Support Team, submitting our lease, videos, and photo comparisons, did she update it. Verify on Zillow. The listing may be updated now, but only because we fought for it. Our experience speaks for itself.