False listing/lying landlord

Arrived to a moldy shower curtain, rusty knives, broken toilet & unstocked apartment (no hand or bath towels, toaster, laundry basket, cleaning supplies, utensils, broom, etc). We asked for items & she said she "couldn't afford it, you're lucky I don't charge for your service animal" (It's illegal to charge for a service animal). Illegal cleaning inspections were done several times without notice. Harassed us about cleaning while we were living there when we are NEAT freaks and healthcare workers. She stole our deposit without proper invoices of charges. Charged us $320 for a new comforter when only minuscule tiny threads were showing around edges. The rest of the deposit was not invoiced even though we kindly asked for one. She then ghosted us after taking our deposit. We asked to go to remediation with the housing authority & she refused. She creates an unpleasant living environment with illegal inspections and entering. I've traveled over 3 years using FF with no issues until this!